Terms of Sales

TERMS OF SALES 

1. CONCLUSION AND DURATION OF THE CONTRACT 

1.1 The orders sent by the Buyer are purely contractual proposals that are not, in any way, binding for GIORGIO BORMAC S.r.l. (hereinafter also the Seller). 

1.2 The contract is concluded if GIORGIO BORMAC S.r.l communicates to the Buyer its confirmation of the order and the term for delivery of the Products. 

In accordance with the art. 12 of Legislative Decree 70/2003, the Seller informs the online Buyer that every order sent is saved in digital/paper form on the server/at the Seller’s headquarters according to the policy of confidentiality and security. 

1.3 The sale contract between the parties shall remain in force for an indefinite term and each party shall be entitled to terminate it by a written notice of discontinuance sent to the other party at least three months in advance. 

2. PRICE  

2.1 Sales prices are contained in GIORGIO BORMAC S.r.l.’s price list and in the customer area on the website www.giorgiobormac.com and they might have possible increases – following Euro/Dollar cross rate variations – that will be communicated to the Buyer in the confirmation of its order.  Prices are net of VAT, they include packaging and are referred to by the single unit. 

2.2 Unless otherwise agreed, Products must be paid in advance, by bank transfer, within and not later than 15 days from the receipt of their confirmation of order. 

2.3 In the case of delayed payment, default interest will accrue according to art. 5 D.lgs. 231/2002 as modified by D.lgs. 192/12. 

2.4 If the Buyer fails to perform its due payments within the terms agreed, the Seller will be entitled both to interrupt the execution of its orders of purchase and to terminate the contract according to the provision set out in art. 7. 

3. DELIVERY  

Unless otherwise agreed in writing, Products will be delivered at GIORGIO BORMAC S.r.l.’s premises according to the Incoterm Ex Works of the International Chamber of Commerce. If the Buyer asks GIORGIO BORMAC S.r.l. to organize – on its behalf and at its own costs – the Products’ transport, the place of delivery shall remain at GIORGIO BORMAC S.r.l.’s premises according to the Incoterm Carriage Paid To of the International Chamber of Commerce. Therefore, in any case, the Products will be always transported at the Buyer’s risk and GIORGIO BORMAC S.r.l. will not be liable for any possible failure of the agent/carrier.  

3.1 SHIPPING /TRANSPORT 

Shipments destined for foreign markets are made via couriers, at the expense of retailers, who distribute to buyers (retailers). From the moment the goods are shipped, GIORGIO BORMAC S.r.l. can no longer be held responsible for any delays in delivery, as these are attributable solely to the carrier. 

Each item is shipped with a label specifying the sender and the destination to which the goods are to be transported. The goods are transported according to the conditions indicated on the labels of each item. The goods are shipped in packaging appropriate to the size, weight, and destination of the package, in order to protect the integrity and safety of the products contained in the shipment. 

For CRM shipments, insulated packaging is used to protect the reference material from temperature variations during transport. 

 (For the Italian market only, CRM shipments are handled by a dedicated courier in accordance with the contract stipulated between the parties( Giorgio Bormac and the Carrier), which protects the conditions and transport times. For the carrier responsible for shipping CRMs, the contract between the parties also provides for the possibility of second-party audits. 

3.2 STORAGE OF XS PROFESSIONAL 

GIORGIO BORMAC S.r.l. requires the Buyer (dealer) to comply with the following storage conditions:  

- keep the product tightly sealed in a dry place, away from light and at a temperature between +15°C and 35°C; 

- ensure the primary packaging and labelling remain intact; 

-  store the CRMs in accordance with the conditions indicated on the label and in the product documentation; 

retain the associated documentation; 

- maintain batch traceability. 

Compliance with these requirements may be subject to verification, by means of an audit, by GIORGIO BORMAC S.r.l.  

4. DELIVERY TERMS – EXEMPTION FROM LIABILITY 

4.1 Delivery terms are not essential and GIORGIO BORMAC S.r.l. will not be liable for any damage towards the Buyer, unless in case of willful deceit and gross negligence according to art. 1229 of the Italian Civil Code. GIORGIO BORMAC S.r.l. undertakes any obligation with respect to the conformity of the Products, other than what is set out in the datasheets of the price lists.  

4.2 The Buyer shall examine all the Products on their delivery and it shall inform the Seller of any possible defect and/or failure within and not later than 30 (thirty) days from their possible discovery. 

4.3 In case of defects and/or failures – timely reported to the Seller and subsequently recognized – the parties will mutually agree the possible repair or replacement of the defective Products, or their possible price reduction being expressly excluded and waived, by the Buyer, any further claim and/or request or compensation for alleged damages. 

5. BUYER’S OBLIGATION 

The Buyer undertakes not to make any changes to the Products - of any type and/or form whatsoever - without having received prior written authorization from the Seller. The Buyer (dealer) undertakes to maintain sales records as well as batch management to ensure traceability in the event of the need to recall a Product. 

The Buyer (dealer) undertakes to ensure an effective post-distribution service that includes all the information necessary to know to whom Products have been resold. 

Where the Buyer performs activities related to the distribution, storage or handling of Certified Reference Materials (CRMs), it shall operate in compliance with all applicable requirements and shall not use GIORGIO BORMAC S.r.l.'s accreditation as evidence of its own accreditation or certification. 

Should the Buyer transfer or resell the CRMs to further distributors or retailers, it undertakes to pass on to them all the information and the conditions regarding storage, handling, distribution and traceability provided by GIORGIO BORMAC S.r.l., ensuring that these products are managed in accordance with the applicable requirements set out in sections 3.1 and 3.2 of this document. 

At the request of GIORGIO BORMAC S.r.l., the Buyer (dealer) must make itself available for document checks or second-party audits aimed at assessing the proper management of the activities entrusted to it. 

A Buyer (dealer) who purchases Products classified as CRMs – Certified Reference Materials covered by Accredia accreditation – may be subject to monitoring activities aimed at verifying the correct storage, preservation, handling and distribution of the CRMs, using the form “Mod 9-01 Storage and distribution of XS Professional solution and CRMs” or equivalent documentation provided by GIORGIO BORMAC S.r.l. 

Where the verification activities identify deficiencies or conditions not compliant with applicable requirements, GIORGIO BORMAC S.r.l. may require the implementation of appropriate corrective actions and/or specific training activities aimed at restoring proper CRM management conditions. 

The Buyer (dealer) undertakes to cooperate with monitoring activities and to ensure that the necessary conditions (see §3.1 and §3.2) are maintained over time to guarantee the integrity, stability and traceability of the distributed CRMs. 

6. COMPLAINTS AND RETURNS 

Complaints (which means any report, subject to verification of its validity, relating to poor service, failure to comply with contractual, regulatory or performance requirements associated with the Organization's products/services) must be submitted via email (quality@giorgiobormac.com) or through the form available in the “Contact Us” section of www.giorgiobormac.com under “Reporting Complaint.” 

GIORGIO BORMAC S.r.l. will handle the complaint in accordance with relevant internal procedures and will keep the BUYER informed regarding the progress of the complaint’s resolution. 

To return goods, the BUYER may use the form on the website https://www.giorgiobormac.com/new-rma to streamline the process and ensure traceability. 

7. RECALL OR WITHDRAWL 

In the event that it becomes necessary to carry out a recall or withdrawl, GIORGIO BORMAC S.r.l. will proceed to identify the production batch or the serial numbers subject to recall or withdrawal and will communicate this to the involved buyers (dealers). This will allow for the tracing of non-compliant products and prevent them from being placed on the market. 

8. INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS 

Carpi, lì _________     

The Buyer                              

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